Yes. While Noa works with various publishers to produce their content over audio, our own platform is entirely separate from any other publication. In fact, we offer a different service that will compliment your existing subscription.

Noa doesn’t simply host audio versions of newspapers, we have our own editorial team and own unique way of presenting quality journalism designed to make it easier for you to understand the news.

Alongside any existing publication subscription you have, Noa can offer additional perspectives and analysis on top of what you have already read, leaving you with a deeper understanding of the subject. And the best part is, you don’t need to find additional time to ‘read’ this extra material.

You can subscribe to Noa on our website, or from within our mobile app.
First, sign up or log in. On mobile, you can then open the app menu where you will find the option to “Upgrade” your subscription.
On web, visit the Account page and select “Start free trial”.

When your gift subscription expires, your account will no longer have access to Noa Premium. You will however be able to continue to listen to a handful of free articles each week.

Yes, you may. Please contact us here, and we can send you a subscription link.

Yes. A student subscription is available for anyone with a university email address.
Our student offer is only available in our iPhone or Android app.

If we have made an error and are showing an older offer that is now expired, please let us know here. As a thank you for highlighting such a discrepancy, we will commit to offering you the lower rate, while also offering you a small gift.

Noa accepts the following payment methods to purchase subscriptions:

• Playback speed adjustment, from 1.0x to 2.5x
• Sleep timer
• Rewind 15-seconds
• Read along (displays original article text)
• Custom article queue
• Download and listen offline
• Save articles
• AirPlay (iPhone only)
• Share articles

If you would like to see us offer additional payment methods, please contact us here.

Typically, your bank or card provider is responsible if payments with your card are declined. You can try another card if you have one available, but if that also doesn’t work, we suggest that you call your bank and enquire about the transaction.

If you have reason to believe that the payment issue is on our end, please contact us here.

If you are on the free tier of Noa, you will never be charged and therefore do not need to cancel.

If, however, you are on a trial or have a current subscription, you can cancel anytime. How you should cancel depends on how you first subscribed. If you subscribed on the Noa website, then head over to the Account page and hit cancel. If you subscribed in the Noa app, then you will need to go to your Apple or Play Store settings to cancel.

Contact us here if you have any questions.

Absolutely. Noa offers a free tier of access that allows you to listen to a limited number of articles each week.

We will make sure you keep the access you paid for. If you cancel before your subscription expires, you can continue to listen to Noa right up until your paid subscription ends.

However, once you hit your subscription’s expiration date, it will not renew if you have cancelled it, and your account will no longer have Noa Premium.

You can of course continue to listen to a handful of articles each week using Noa’s free tier of access.

Yes, your monthly or annual subscription will automatically renew to avoid any interruption to the service. However, you can change this if you wish by simply cancelling your subscription.

If you want to turn off the subscription auto-renewal, you must cancel your subscription (see the below question for more information).

First, we're sorry to hear that you would like to cancel. If you have any feedback on how Noa failed to live up to your expectations, we would love to hear from you. Please get in touch here.

Here are the steps to cancel, depending on where you subscribed:
If you subscribed through the iOS app:
On your Apple device, go to Settings --> iTunes & App Stores --> Tap your Apple ID --> View Apple ID --> Subscriptions.
From here, you can cancel your subscription.

If you subscribed through the Android app:
On your Android device, go to Google Play Store --> Menu --> Subscriptions.
From here, you can cancel your Android subscription.

If you subscribed through our website:
Visit the Account page on our site, log in, and click "Cancel Subscription".

If you want to move from a monthly plan to an annual one, all you need to do is to cancel your monthly subscription and to then resubscribe to the new year-long plan.
If you have questions on how to cancel your subscription, please see the question above.
Get in touch with us here if you want to ask us anything more specific.

Not yet. This is something we are working on. Please get in touch here to express your interest and we will let you know once they are available.

There are few better gifts in this world than knowledge. Visit our gift page to send someone access to the world’s best audio-journalism.

Yes. Noa is perfect for organisations that need to stay informed week-in, week-out. To find out more, please contact us here. We can discuss your requirements and share how Noa can help you and your team(s).

Not yet. We currently don’t offer lifetime subscriptions but it is something we are considering. Please get in touch here to express your interest and we can keep you posted on any developments.

If you have been charged by Noa in error, or you feel we have delivered a sub-standard experience, we would like to know as soon as possible.

Please contact us here, sharing as much information as you can. We treat requests quite seriously and will get back to you asap.

If you made your purchase through the Apple App Store, or the Google Play Store, you also have to submit your refund request through those platforms.

If you subscribed via Noa’s website, please request a secure payment link from us here. We will send it over to you asap.

If you subscribed to Noa via the Apple App Store or the Google Play Store you will have to update your credit card within the respective store.
Click on the links provided for each store for more details on how to make this update.